MEC Rachoene Connects with Switch Board Operators to Boost Communication and Inclusion

The Member of the Executive Council (MEC) for Public Works, Roads and Infrastructure, Tonny Rachoene during his visit the  the department's Switch Board Operators.

In a bid to strengthen communication and foster a more inclusive work environment, the Member of the Executive Council (MEC) for Public Works, Roads and Infrastructure, Tonny Rachoene, recently paid a special visit to the department's Switch Board Operators.

The unit plays a vital role in linking the institution with its internal and external stakeholders, making it a crucial component of the department's operations.

During his visit, MEC Rachoene took the time to understand the day-to-day duties of the Switch Board Operators and get a glimpse into their work environment. He was impressed by their dedication and commitment to ensuring seamless communication between the department and its stakeholders.

The department is paying special attention to the Switch Board unit, recognizing its importance in providing a positive first impression of the institution. By investing in the unit and its people, the department aims to enhance its overall communication and customer service.

MEC Rachoene's visit is a testament to his humility and respect for every individual in the community, including people living with disabilities. He believes in creating an inclusive environment where everyone feels valued and respected. His approach to leadership is centered around serving the people and ensuring that everyone has access to opportunities.

One notable aspect of the department's approach is its deliberate implementation of the equity policy. The department has appointed people with disabilities to work in the Switch Board unit, demonstrating its commitment to creating a more inclusive and diverse work environment.

MEC Rachoene's visit to the Switch Board Operators is a reflection of his commitment to understanding the needs of all employees, including those with disabilities. He believes that everyone deserves to be treated with dignity and respect, and that everyone has a role to play in building a more inclusive society.

The visit is a significant step in the right direction, highlighting the department's commitment to communication, inclusion, and employee engagement. As the department continues to strive for excellence, initiatives like this will play a crucial role in shaping its culture and reputation.

By recognizing the importance of its Switch Board Operators and investing in their development, the department is laying the groundwork for improved communication and customer service. This, in turn, will have a positive impact on the department's relationships with its stakeholders and the public at large.

"I am impressed by the dedication and commitment of our Switch Board Operators," said MEC Rachoene. "Their role is critical in ensuring that our stakeholders receive the support they need. We will continue to invest in our people and our processes to ensure that we provide the best possible service to the public. I believe in creating an inclusive environment where everyone feels valued and respected, and I am proud of the work that our department is doing to promote equity and inclusion."